Terms of Service

Tickets are nonrefundable non-changeable and nontransferable. On entry customer must display a valid photo identification document such as original emirates ID, driving license, or original passport along with matching name on the debit / credit card that was used for purchase. Online ticket resale is prohibited. If the ticket is bought via a reseller such as Online ticket shop, Viagogo or Dubizzle it is considered invalid, entry to the event will be declined. It is the responsibility of the customer to be of the correct age required to enter the event. It is customers responsibility to abide by the dress code set by Shock Middle East (Shock Me Events). If the customer is declined entry by Shock Middle East (Shock Me Events) for any reason Shock Middle East (Shock Me Events) is not liable to refund the tickets. It is the responsibility of the customer to attend the event at the correct time.

Non-attended events will not be refunded by Shock Middle East (Shock Me Events). Shock Middle East (Shock Me Events) accepts no responsibility for any personal property lost or stolen, or injury or any losses sustained at the event. Shock Middle East (Shock Me Events) will not be responsible for any lost or damaged tickets. Exchanging of seats / tickets or categories is not allowed. One person per ticket. The ticket is valid only for the specified show and cannot be reused across multiple events. Shock Middle East (Shock Me Events) has the right to refuse entry once the show has started. No re-entry. Event artist lineup is subject to change at any time. Ticket resale is strictly prohibited, tickets purchased by ticket resellers will be canceled and will not be refunded.